I was in a fast food restaurant today and saw a sign posted on the soft drink dispenser that described how the customer was not an outsider and that were not considered an intrusion. This means that the business is actually there to serve the customer.
The sign went on to say how they considered it a favor to wait on the customer rather than considering that they were somehow doing the customer a favor.
With all of the pressures of being in business today, it is rewarding to see a business that understands the extreme value of the customer. That's why any of should be in business - to serve the customer. I salute "Five Guys" for their approach to business and being bold enough to post a sign about it.
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