Thursday, April 2, 2009

Where Did We Go Wrong?

As a student of watching people in public and as a long-time salesperson, I scratch my head at the immaturity of some people that plays out in lack of sensitivity and awareness as well as self-centeredness.

As babies, our world is ourselves. It is the ulimate self-centered environment. However, there comes a point when that baby begins to socialize with others and realize that they are not the only person in the world - or the only one that matters.

There are just so many people who haven't learned this. As salespeople, we work with all types of personalities, and one of those is the person who never grew up and doesn't understand that other people - us - have feelings, too.

Who among us haven't experienced situations like someone intentionally not keeping an appointment with us and never bothering to call or email, someone in hotel lobby or other public place who just decides to change the channels on the TV (right in the middle of something we were actually watching) without ever checking with anyone - because they wanted to watch something else, changing lanes at will on the highway - even if we are in the spot they wish to occupy, or blocking the entire lane in the store with their cart or conversation?

These are the same people that expect us to drop everything we are doing to meet with them on a moment's notice or accommodate their needs - because after all. they are more important than anyone else we might be working with or helping.

Oh, where did we as a society go wrong?
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